FAQ

How do you ensure the quality of the items you sell?

We inspect, clean, and wash our inventory before preparing product for sale.

Where do you source your items from?

Our product is saved from landfills via textile recyclers across Europe.

What is your return policy?

Per EU law, you'll have 14 days from receiving your order to return the product for a reason not listed in the product description so long as the tags are attached and the article is in the same condition.

Where do you ship to?

We ship anywhere within the EU. To purchase outside of the EU, please contact us.

What are your shipping rates?

Our shipping rates are automatically calculated upon checkout, following CTT's rates.

How long does it take to ship my order?

Orders are processed and shipped within 1 business day.

How can I contact you for more information?

Reach out via our contact form.

How can I stay updated on the latest arrivals and promotions?

Follow us on our socials and sign up for our mailing list, below.